Chaport Live Chat

The Chaport plugin for Joomla helps you easily install the Chaport Live Chat & Chatbots widget on your website and start chatting with your customers in no time.

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Key features:

• Live chat: Talk to your website visitors in real time and make more sales.
• Chatbots: Create a chatbot in minutes in a WYSIWYG chatbot editor. Let your bot answer common questions and qualify leads for you. Offer instant help 24/7, even when your team is offline.
• Multi-channel: Let your customers contact you via live chat, Facebook, Viber, and Telegram. Respond directly from Chaport.
• Knowledge base + FAQ bot: Launch a knowledge base on your website and/or in the chat widget. Activate an FAQ bot to automatically answer customer questions using the articles from your KB.
• Auto-invitations: Initiate more chats with your website visitors by sending automatic chat invitations based on specified rules.
• Saved replies: Prepare answer templates to standard visitors’ questions, answer in a few clicks, and save your time.
• Typing insights: Read visitor messages even before they are sent and answer faster.
• Group chats: Transfer a chat to a colleague, join a group chat, or view other operators’ chats in real time.
• Chat ratings: Ask your customers to rate chats with your operators to see if they are happy with your chat support.
• Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat.
• Custom fields: Create additional fields to collect and store any customer data.
• Visitor behavior: View the pages your visitors are browsing on your website directly in the live chat in real time.
• Applications: Use mobile apps for Android and iOS, desktop apps for Windows and MacOS, web-app for all browsers to chat with your customers wherever you are.
• Integrations and API: Use JavaScript & REST APIs to integrate Chaport with your website and third-party apps more closely or connect Chaport to 3,000+ apps via Zapier.
• And much more...

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Supported languages:

• Azerbaijani
• Bosnian
• Chinese (Simplified)
• Chinese (Traditional)
• Czech
• Danish
• Dutch
• English
• Estonian
• Finnish
• French
• German
• Greek
• Hungarian
• Indonesian
• Italian
• Japanese
• Latvian
• Lithuanian
• Norwegian
• Polish
• Portuguese
• Romanian
• Russian
• Serbian
• Slovak
• Slovenian
• Spanish
• Swedish
• Turkish
• Ukrainian
• Vietnamese
• Welsh

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Pricing:

Free plan: $0 – Powerful free forever plan with an unlimited number of chats.
Pro plan: $19/month if paid annually or $25/month if paid monthly; 4 operators included — Make more sales and increase operator efficiency with auto-invitations, saved replies, integrations with messengers, and more.
Unlimited plan: $75/month if paid annually or $99 if paid monthly; unlimited operators — Automate sales & support and get more control with chatbots, custom fields, working time reports, unlimited chat history, and more.
Trial period: Free 14-day trial available. No card required.

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For more information, please, visit https://www.chaport.com.